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Leakage Blog

Read what leakage manager Dave Williams has to say about our fight against leaking pipes

A day in the life
Watch a video showing a day in the life of Southern Water's Leakage Team
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Leak detection

Southern Water - locating a leak using a listening stickSouthern Water delivers the lowest levels of leakage per property of all water and sewerage companies in the UK and faces the toughest leakage target in the industry.

We think if we ask our customers not to waste water it is important we demonstrate that we value it as well.

Our team of leakbusters works round the clock to find and repair leaks on our 13,600 kilometres of water mains.

Between September 2011 and February 2012, we beat the leakage target set by regulator Ofwat by 10 million litres of water per day. We are currently recording our lowest leakage figures for four years and have the lowest leakage level of all water and sewerage companies.

We have invested £20 million since 2010 to reduce leaks and replace 50 kilometres of ageing water mains, with more replacements to follow over the next five years.

In 2011/12 we repaired 27,227 leaks, a company record and 18 per cent more than the previous year.

We are installing water meters with leak alarms in most homes in our supply areas by 2015, saving millions of litres of water every day.

Community-minded customers made 46,300 calls to us in 2011, to report leaks and help stop supplies being wasted.

Call our Freephone Leakline on 0800 820 999 to report leaks in your area.

 


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