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Glossary

Not sure what it means?
If you're unsure of any terms used in our Sustainability Report, check out our glossary of terms.

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Documents on this page are Adobe Acrobat PDF files. They can be viewed using the free Acrobat Reader, which can be downloaded from the Adobe website by clicking here
 

Reports and publications library

Strategic Direction Statement Update 
An update on our plans to maintain and improve services from 2010-2015.

Strategic Direction Statement 
Our strategic priorities for water and wastewater services through to 2035.

Business Plan 2010-2015 
Our plans to maintain and improve services from 2010-2015.

Draft Business Plan 2010-2015
Our draft plans for maintaining and improving services during 2010-2015.

Our success and achievements

Our Stakeholder Report
Our approach towards achieving sustainability of our operations.
(Includes Conservation, Access and Recreation report)


Water Resources Management Plan
How Southern Water proposes to ensure security of water supplies to meet demands during the 25 year planning period 2010-2035. Includes the response to the public consultation in 2008.

Drought Plan 
Our proposals for safeguarding water supplies at times of drought.


June return
Our annual report to the water industry regulator - Ofwat


Network Access Codes
in accordance with Water Industry Act 2003. The basis on which we will allow alternative supplies to access our network.


Information brochures 


Policies 
A guide to Southern Water's key policies. 


Drinking Water Quality Report
Annual report of drinking water quality supplied. Includes current standards and compliance statistics.


Statutory Accounts and Supplementary Regulatory Accounting Statements: 


Preliminary results: 


Interim Accounts: 


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